Privacy Policy
Effective Date: January 1, 2023
At Qamar Perfumes®, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases from our online store. By using our website, you agree to the terms of this policy.
1. Information We Collect:
1.1 Personal Information:
We may collect certain personally identifiable information when you place an order or register on our website, such as your name, email address, phone number, shipping address, and payment details. We collect this information to process your orders, provide customer support, and improve our services.
1.2 Device Information:
We may automatically collect certain information about your device, including your IP address, browser type, operating system, and referring website. This information is used to analyze trends, administer our website, and improve your browsing experience.
1.3 Cookies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and customize your shopping experience. You can disable cookies through your browser settings, but please note that some features of our website may not function properly.
2. Use of Information:
2.1 Order Processing and Fulfillment:
We use the personal information you provide to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support. This includes verifying your identity, processing payments, arranging shipping and delivery, and handling returns and refunds.
2.2 Marketing and Promotional Communications:
With your consent, we may use your email address and other contact information to send you marketing and promotional communications about our products, offers, and updates. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
2.3 Website Improvement and Personalization:
We may use the information we collect to analyze and improve the functionality, performance, and user experience of our website. This includes personalizing your browsing experience, displaying relevant content and advertisements, and optimizing our website's layout and design.
2.4 Legal Obligations and Protection:
We may use and disclose your information as required by applicable laws, regulations, or legal processes. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as those of our customers and the public.
3. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
5. Third-Party Disclosure:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These parties have agreed to keep your information confidential and are bound by contractual obligations to protect your privacy.
6.Sharing of Information:
6.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other necessary services. These service providers are obligated to handle your information securely and only for the purposes specified by us.
6.2 Legal Compliance and Protection:
We may share your information with law enforcement authorities, government agencies, or other third parties when required by law or when we believe, in good faith, that such disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud or potential harm, or investigate illegal activities.
6.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you of any such transfer and provide you with choices regarding your information.
7. Children's Privacy:
Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly delete the information from our records.
8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
9.Data Security:
9.1 Security Measures:
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee the absolute security of your information.
9.2 Payment Security:
We use secure payment gateways and comply with industry standards to safeguard your payment information. We do not store your credit card or payment details on our servers.
10. Your Rights and Choices:
10.1 Access and Updates:
You have the right to access, update, or correct your personal information held by us. You can review and modify your account information by logging into your account on our website. If you need assistance, please contact our customer support.
10.2 Opt-Out:
You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders or our business relationship.
10.3 Cookies and Tracking Technologies:
You can manage your cookie preferences and control the use of tracking technologies through your browser settings. Please refer to our Cookies Policy for more information on how to manage cookies.
11. International Data Transfers:
We may transfer your information to servers located outside the United Arab Emirates or your home country. We will take appropriate measures to ensure that such transfers comply with applicable data protection laws and provide adequate protection for your information.
12. Contact Us:
If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at customer@qamarperfumes.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information.